An inside look at what a ship management company does

In today’s dynamic maritime industry, ship owners face a myriad of challenges, from regulatory compliance, digitalisation to operational efficiency. This is where third-party ship management companies come into play, offering specialised services that ensure ships operate smoothly, safely, and cost-effectively. But what exactly does ship management involve?

Third-party ship management services offer a wide range of benefits that can be particularly advantageous for small to medium-sized ship owners, investors, new industry entrants, owners of diversified or specialised fleets, and those seeking operational flexibility, strategic focus, or the ability to manage complex international operations.

By outsourcing vessel management, ship owners can leverage the expertise, resources, and global reach of specialised companies, allowing them to focus on their core business objectives while ensuring their ships are operated safely, efficiently, and in compliance with industry standards.

The spectrum of services provided by ship management companies includes:

Technical ship management

Technical ship management involves the meticulous oversight of a vessel’s mechanical and technical integrity to confirm the ship operates safely, efficiently, and in compliance with stringent and evolving international maritime regulations and standards. This involves routine maintenance, repairs, dry-docking support, technical operations, and performance monitoring to optimise the vessel’s operational lifespan and efficiency while also managing costs. Additionally, it involves budgeting, inspection and audits, quality assurance, insurance and claims management, as well as strategic procurement to leverage economies of scale.

Professional third-party ship management companies usually possess best practice knowledge, purchasing power, and access to key technical and marine support centres, making sure vessels under their management benefit from the most current and efficient practices in technical maintenance, repairs, and operations. A strong focus is placed on regulatory compliance and upholding safety standards, safeguarding not only the crew and cargo but also the marine environment from potential hazards.

Quality, integrity, transparency, partnership, and the simple commitment to do the right things properly. Guided by these pillars of the tailored services provided to clients across the globe, Anglo-Eastern is experienced in providing full technical ship management across a diverse range of different ship types, including dry bulk carriers, tankers (oil, gas, chemical), container ships, roll-on/roll-off carriers, passenger cruise vessels, heavy lift, offshore vessels, LNG carriers and semi-submersibles.

Anglo-Eastern has always believed in creating value for its clients by leveraging the knowledge and experience gained through the management and operation of a large and diverse fleet that is currently comprised of 750+ vessels, and a talent pool of 39,000+ seafarers.

Crew management

Finding, training, and managing a qualified crew is a critical yet complex component of maritime operations. Third-party ship management companies possess the specialised resources and expertise to oversee crewing needs efficiently, providing vessels with competent, well-trained personnel.

Crew management encompasses recruiting and selecting skilled staff, training, managing crew logistics and rotations, and providing comprehensive payroll and financial services. Some proactive ship management companies like Anglo-Eastern also operate their in-house pre-sea training institutes, equipping cadets with industry knowledge, operational skills, and soft skills to cultivate a steady supply of high-quality seafarers. Ongoing training and development initiatives keep crews adept at meeting evolving industry standards, promoting safety, efficiency, and regulatory compliance onboard.

Newbuilding supervision & project management

Newbuilding supervision and project management within third-party ship management extends to the strategic and developmental aspects of maritime operations. It involves the conceptual design and novel development of ships, as well as retrofit and ship modification design, incorporating innovative solutions for emissions reduction to meet environmental sustainability goals. For example, the transition to alternative fuels is part of the industry’s journey towards net-zero emissions. To enable this transition, ship management companies develop design concepts across a range of fuel types, including LPG, LNG, ammonia, ethane, methanol, hydrogen, as well as hybrid and electric propulsion systems.

Retrofit and ship modification projects are meticulously planned and executed to enhance vessel functionality or to comply with new regulations. Supervision of newbuilding projects ensures that newly constructed vessels meet the owner’s specifications and industry standards. Third-party ship management companies invest in the latest technologies and systems for performance monitoring, maintenance scheduling, and energy efficiency, enabling vessels to operate at the cutting edge of efficiency and sustainability.

Take Anglo-Eastern as an example, its subsidiaries Anglo-Eastern Technical Services and SeaQuest offer a wide array of technical services to shipowners, from conceptual designs, emission reduction solutions, project planning, new building supervision, dry-docking support and other services. Anglo-Eastern has delivered almost 1,000 new buildings and conversions to date and is able to anticipate the complexities and planning required to meet its clients’ needs.

Cruise and leisure management

A cruise ship is a moving resort. Cruise and leisure management requires a specialised, integrated approach that combines technical, crew, and hospitality expertise, focusing on delivering exceptional guest experiences while ensuring safety, compliance, and operational efficiency.

Ship management companies offer access to industry-honed best practices, streamlined processes, and robust safety protocols, enabling cruise lines to optimise resource utilisation, safeguard compliance and safety, as well as elevate the passenger experience. By leveraging the economies of scale, scalable capabilities and customer-centric focus of outsourced cruise management, cruise line operators can gain a competitive edge in the dynamic cruise industry.

Leisure management enhances guest experience by focusing on personalised service, providing a variety of onboard activities and amenities, and ensuring that all operations run smoothly. The attention to detail creates memorable experiences that encourage customer retention and ultimately leads to growing business.

Day-to-day operations

The day-to-day operations of a ship management company encompass a vast array of critical tasks that facilitate the seamless functioning of maritime logistics and operations. Central to these operations is the coordination of logistics and schedules, a complex dance of navigating port calls, managing cargo handling operations, and maintaining strict adherence to timelines for maximum efficiency. Equally important is the proactive monitoring of vessel performance and maintenance needs, which enhances the safety, reliability, and operational efficiency of the fleet.

Ship management companies also play a crucial role in crisis and risk management, ready to tackle unforeseen events ranging from mechanical failures to navigating through geopolitical tensions or environmental hazards. This demands a high level of agility and decision-making acumen to mitigate risks effectively. Additionally, robust communication channels are maintained with stakeholders, including clients, ports, and regulatory bodies, to ensure transparency, adherence to regulations, and the fostering of trustful and healthy relationships.

Put simply, third-party ship management companies offer ship owners a strategic partnership that enhances operational excellence, regulatory compliance, and supports the long-term sustainability and profitability of their maritime assets. The constantly evolving nature of shipping management, driven by technological advancements, environmental regulations, and the changing global geopolitical environment, indicates that independent ship managers will play an even more critical role in the future.

If you are interested in knowing more about our services and offerings, including but not limited to ship management, crew management, newbuilding services, and innovative projects onboard our managed fleet, feel free to contact us.

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